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After-hours calls

Missing the phone can mean missing the customer.

The phone rings after hours, or while you're with a client. Most people don't leave a voicemail. They call the next business on the list.

An AI assistant can pick up when you can't, work out what they need and help them book. It's one example of what we can build alongside your website.

Incoming callYou: after hours, clinic closed
  1. Answers + listensI've hurt my back. Can I get in this week?
  2. Takes detailsSam, mobile number, lower back pain
  3. Checks the calendarWhere connectedThursday 2:30pm is free
  4. Booked + summary sent to youNew patient, lower back. Booked Thursday 2:30pm.

The customer doesn't just disappear into voicemail.

How it could work

A call that turns into a booking.

  1. 01

    Picks up when you can't

    After hours, on a job or with a client. The call gets answered instead of going to voicemail.

  2. 02

    Finds out what they need

    It asks the questions you'd ask: name, number, what it's about and when suits.

  3. 03

    Helps them book

    Where it's connected to your calendar it can offer a time. Otherwise it takes the details for you to confirm.

  4. 04

    Sends you a summary

    You get a short note of who called and what they wanted, so you can pick it up from there.

Worth knowing

Built for your business, not off the shelf.

  • Set up around your business

    Your services, your hours and the questions people usually ask.

  • You decide what it says

    What it can answer, what it passes to you, and when it should just take a message.

  • Booking depends on your system

    Some booking tools connect directly. If yours doesn't, it still collects the details.

  • Quoted up front

    This is separate from a website. We'll talk it through before anything is built.

Missing calls in your business? Tell us about it.

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